Return, Refund, and Exchange Policy
return
Thank you for choosing styleteas.com. We hope that every piece of work can find a precious place in your home. Quality is our benchmark. However, we recognize that in some cases you may need to return the product. We offer a 30 day free return window from the date of product receipt to ensure your absolute satisfaction.
Please note that we only accept returned products with original outer and inner packaging that are undamaged and in good condition. Products that show signs of stains, wear, modification, or damage (unless due to transportation damage or manufacturer defects) do not meet the return criteria. For partial returns, any applicable discounts will be deducted accordingly. To initiate a return, please contact us for assistance.
refund
For returns with intact original packaging, we will process a full refund. After receiving the returned goods in our warehouse that you are satisfied with, we will process your refund using the original payment method used for the order. Please note that any shipping service upgrade fees in the original order will not be refunded upon delivery after service.
communication
Only identical products can be requested for exchange, but there are legitimate reasons, such as transportation
Damage or manufacturer defects. Otherwise, you will need to return your item according to our return policy and place a new order at your convenience.
abnormal
Special/custom orders and items marked as “clearance” or designated as “final sale” do not meet the requirements for order changes, cancellations, or returns.